- To change or cancel a reservation 15 days or more prior to check in, please access our webpage and D84select under Reservation à Check Reservation or Make Changes/Cancellation. (Only for direct booking through website)

- Cancellation policy is as follow :

   1) Cancellation made 15 days prior to arrival : No cancellation fee

   2) Cancellation made 7~14 days prior to arrival : 1-night room rate, excluding meal price (Including Government Tax)

   3) Cancellation made 2~6 days prior to arrival : 2-night room rate, excluding meal price (Including Government Tax)

   4) Cancellation made within 24 hours(1 day) prior to arrival or No-show : Full amount of total room night charge, excluding meal price(Including Government Tax)

* As separate cancellation rules apply to early-bird deals or promotions, please check the policy upon booking.  

Kensington Hotel Saipan is an all-inclusive concept which includes accommodation, meals, activities. 

Therefore, all reservations must include a meal package ( all or slim). Each benefit is subject to change based on the room type. Please check the details upon your reservation. 

- When making an online reservation through our official website :

   1) Select the desired date and room type

   2) Guests enter their credit card number

       (used for guaranteeing the reservation, not for making any payments; enter the number of credit card with international payment capabilities)

   3) Reservation is saved in the system as pending

   4) Email is sent to the guest upon confirmation of the reservation

   5) Confirmation letter sent before your departure

   6) Guests make payment in cash or credit card when checking in

Guests who make a reservation for two nights or more via the official website of Kensington Hotel Saipan receive a complimentary airport pickup and sending service. 

Please note that individual vehicles are not provided for the pickup and sending service and might share with other guests. 

 If a complimentary service is not applicable, $30 per adult applies to a one-way trip. A child per adult can use the service free of charge. ($15 applies to additional child.) 

- Adults: 12 years old and above

- Children: 2 years old - 11.99 years old

- Infant: 0 - less than 2 years old